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Soliman Plastic Surgery – Our Policy

We are keen to receive your feedback as it can help us improve our services and patient experience. We understand that healthcare is a personal and sensitive matter.

Our complaints policy has been designed to ensure that any concerns are handled fairly, respectfully, and efficiently and we commit to taking every complaint seriously, treating all parties involved with dignity and respect. Every patient has the right to voice their concerns and be heard.

Providing Feedback and Sharing Concerns

  • We welcome you to openly talk about any surgical concerns you might have with Dr Soliman.
  • For non-surgery-related matters, please feel free to reach out to our practice manager – we are here to help.
  • In most cases, effective solutions stem from open conversations. We truly value listening and understanding.
  • If, by any chance, your concern isn’t fully resolved or demands a more formal review, you have the option to submit a written complaint to our Practice.
  • To assist us in addressing the matter thoroughly, please remember to include your name, contact details, and a clear description of the issue. Your feedback is vital in helping us improve.

Contact Us

Please contact the practice with your feedback or complaint via phone, email, or addressed letter.

Phone 1300 DR BISH (37 2474)
Email practicemanager@solimanps.com.au

Attention

Soliman Plastic Surgery Practice Manager
Tower A, Level 3, Suite 5
North Shore Health Hub
7 Westbourne Street
St Leonards, NSW, 2065

Escalation of your Complaint

If you are not satisfied with the response of your surgeon or the practice, you may escalate your complaint to the State or Territory Health Care Complaints Commission and/or Australian Health Practitioner Regulation Agency (AHPRA) below:

NSW Health Care Complaints Commission – Phone 1800 043 159
Medical Council NSW – Phone (02) 9879 2200
Australian Health Practitioner Regulation Agency (AHPRA) – Phone 1300 419 495

Strict Patient Confidentiality is Assured

All complaints will be treated with confidentiality and in accordance with the Australian Privacy Principles. Personal information will only be used for the purpose of investigating and resolving the complaint.

 

Regards and Best Wishes,

DR. BISH SOLIMAN
Specialist Plastic, Reconstructive & Cosmetic Surgeon
FRACS (Plast), MS (Plast), MBBS (Hons 1), BCom

AHPRA Registered Medical Practitioner MED 0001679053 – Specialist Registration in Plastic Surgery – Specialist Plastic Surgeon

 

 

 

About Dr Bish Soliman

Dr Bish Soliman - Sydney Plastic and Reconstructive Surgeon, about us 01 2x
Specialist Plastic, Reconstructive and Cosmetic Surgeon
FRACS (Plas), MS (Plas), MBBS (Hons 1), BCom

AHPRA Registered Medical Practitioner MED 0001679053 Specialist Registration in Plastic Surgery

Dr Bish Soliman is a Sydney-based Specialist Plastic and Reconstructive Surgeon who performs aesthetic surgery of the face, breast, and body as well as skin cancer surgery.

He currently holds two consultant microsurgery positions in major Sydney hospitals performing complex microsurgical reconstruction including DIEP breast reconstruction.

After graduating from The King’s School, Dr Bish completed a Bachelor of Commerce degree at the University of Sydney. After working briefly at a major Sydney finance firm, he decided to pursue his passion and long-term goal of a career in medicine. He graduated from the University of Notre Dame at the top of his class, receiving First class honours and the prestigious Bower and Sherrard medal. He then went on to complete his junior medical training at Westmead Hospital during which time he was awarded Junior Medical Officer (JMO) of the Year, as well as a finalist for NSW Doctor of the Year.

LEARN MORE

Next Steps

Do your Research

  • All Surgery has risks and potential complications. Please read the risks and complications page
  • Visit our procedure pages and Blogs to learn more about your intended procedure

Making The Most Of Your Consultation

  • Please arrive slightly early for your in-person consultation with Dr Bish
  • Take notes during the consultation and review all the documents provided
  • You are welcome to bring a friend or relative to help consider your options
  • You may need to undress for a physical exam so wear comfortable clothes

Want more information before scheduling your consultation?

  • Call us to find out more about surgery pricing and how you can pay for your surgery
  • Request more information about your procedure – call or contact us.

How to Book Your Consultation

  • A GP Medical Referral is now essential to see Dr Bish Soliman for any type of surgery.
  • You can book your consultation with Dr Bish Soliman by paying the consultation fee in advance – when you make your appointment.

Contact Dr Bish Soliman’s team

We look forward to hearing from you soon

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